Delivery Policy

1. We provide delivery services across Malaysia.
2. Your parcel will be delivered using our appointed courier company.
3. All orders received will be processed and shipped within 3-7 working days. 
4. Delivery services are NOT available on Saturday, Sunday & Public Holidays.
5. Please expect at least 5 – 7 working days to receive your parcel after the parcel is shipped out.
6. Tracking number will be provided through email once we have shipped out your order.
7. Amendment of delivery address is not allowed after payment is made.

If you have not received your order within 3 to 7 working days after you received your tracking number, please contact us at enquiry@genesisnutraceuticals.com.my

Shipping Rates

1. Free shipping for all orders. Only applicable within Malaysia.
2. For overseas customers who are interested to purchases our products, please contact us at enquiry@genesisnutraceuticals.com.my
   
   

We will try our best to deliver your parcels as soon as we can.